Won Connect CIC Return Policy

Thank you for shopping with Won Connect CIC. Please read our return policy carefully:

Digital Products

Due to the nature of our products being digital, we do not accept returns. Once purchased and delivered, digital products cannot be returned or refunded as they are non-tangible and cannot be restocked or resold.

Exchanges

We may, at our discretion, allow exchanges for a similar product or service under certain circumstances. Requests for exchanges will be evaluated on a case-by-case basis. If you believe you are eligible for an exchange, please contact us at [info@wonconnect.org.uk] within 3 days of your purchase with your order details and the reason for your request.

Exceptions

We strive to ensure customer satisfaction. If there is an issue with the product due to technical faults or errors on our part, please contact us immediately, and we will work with you to resolve the matter promptly.

Contact Us

For further questions or concerns about our return policy, please email us at [info@wonconnect.org.uk].

Thank you for your understanding and support of Won Connect CIC.

Last update: 25/04/2025