Simple, stress-free IT support.
Eliminate tech headaches and keep running smoothly. Our friendly experts provide reliable, jargon-free support for individuals and small community organisations. We prioritise digital inclusion, offering significant free support alongside specialised services, ensuring security and speed, all within your budget.
About our IT support
For individuals and small organisations, dealing with technical issues is time-consuming, frustrating, and often expensive. Our service is designed to take that burden completely off your shoulders. We offer proactive support and rapid fixes so you can focus on your mission, not on broken technology. We provide dedicated support for: Individuals, Charities, CICs, and Small Community Organisations.
How to get started (3 Steps)
Enquire
Consult
Resolution
What We Offer
At Won Connect CIC, we make IT simple and stress-free for individuals, charities, CICs, and small community organisations. Whether you need help setting up email, fixing a computer issue, or protecting your systems from online threats, our friendly support team is here to keep you connected, secure, and running smoothly—without the tech jargon.
Computer & Cybersecurity Support
Cloud Setup & Backups
Software Updates & Maintenance
Email Setup & Admin
Remote & On Site Support
For Individual
Connectivity & Network Troubleshooting
Software Management & Updates
Security, Scams & Data Protection
For Organisation
Maximise Your Tech, Minimise Costs
Secure Your Data, Simplify Compliance
Streamline Your Operations with Smart Software
(FAQ) - Digital & Computer Support Services
We offer a wide range of support, including laptop and computer setup, software and hardware updates, application installation, network configuration, user account creation and management, and general digital troubleshooting. Our goal is to ensure your devices and online experience run smoothly and securely.
We proudly support both individuals and organisations. Whether you're an individual needing help with your personal laptop or a community group/charity needing to set up multiple devices for your beneficiaries (like one of our work with an Inclusive Homework Club and Milk Cafe), we're here to help.
You can request support by filling out enquiry form on our website, emailing us at info@wonconnect.org.uk, or calling our helpline. We aim to respond to all inquiries within [ 24-48 business hours] and will work with you to schedule assistance as quickly as possible.
As a social enterprise, our mission is to make digital access inclusive. While some specialised services for organisations might involve a discussion on costs to cover expenses, we offer significant free support and prioritise those facing digital exclusion. Please contact us to discuss your specific needs.
Yes, absolutely! Cybersecurity and online safety are core components of our support. We can help with setting up secure networks, advising on strong password practices, enabling two-factor authentication, installing antivirus software, and guiding you on how to recognize and avoid common online scams and threats.