Refund and Returns Policy

Digital Products

Because we sell digital products only, all purchases are non-refundable.

Why We Do Not Offer Refunds for Digital Products

  • Once a digital file is downloaded or accessed, it cannot be returned.
  • Digital items can be copied or stored indefinitely, making refunds impractical.
  • To maintain fairness and protect our digital assets, all sales are final.

What We Provide

We aim to give you enough information to make an informed purchase, including:

  • Clear product descriptions
  • Previews or sample materials (where available)

If you have questions before purchasing, please contact us at info@wonconnect.org.uk — we’re always happy to help.

Before You Buy

We encourage you to:

  • Carefully review the product details
  • Read the description and preview content
  • Reach out with any questions if you’re unsure

Thank you for understanding!

Last update :23/04/2025

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